Ivy Tech Help Desk Blog

Scheduled maintenance alerts, system outages, and other important information

Weekend Maintenance Activities – 5/28-29

*********************WEEKEND MAINTENANCE ACTIVITIES********************

5/28 and 5/29 – Banner INB / My Ivy Tech (SSB) – Statewide – 7:00 p.m. – 8:00 a.m.

Banner INB/My Ivy Tech will be brought down at 7:00 p.m. on Saturday to upgrade the Finance module. All Banner modules including Human Resources, Finance, Financial Aid, Student A/R and Student will be unavailable during this upgrade. No production AppWorx jobs will be run during the maintenance. The ODS refresh will not be run on Saturday night.

*********************UPCOMING MAINTENANCE ACTIVITIES********************

6/05 –Hardware Maintenance – Statewide – 6:00 – 10:00 a.m.

There will be hardware maintenance on June 5th that will affect several production applications. During this time users will experience rolling outages as the maintenance is applied across the different systems. The affected systems include:

www.ivytech.edu

· White Pages

· DMS

· Help Desk System (HIM)

· FTP services

Logged in users will be bumped from the systems for five to 10 minutes as they are restarted to apply the maintenance.

6/05 – Banner INB / My Ivy Tech (SSB) – Statewide – 6:00 – 10:00 a.m.

Banner INB/My Ivy Tech will be brought down during to upgrade the Accounts Receivable module. All Banner modules including Human Resources, Finance, Financial Aid, Student A/R and Student will be unavailable during this upgrade. No production AppWorx jobs will be run during the upgrade.

6/12 – Banner INB / My Ivy Tech (SSB) – Statewide – Time TBD

Banner INB/My Ivy Tech will be brought down to upgrade the Financial Aid module. All Banner modules including Human Resources, Finance, Financial Aid, Student A/R and Student will be unavailable during this upgrade. No production AppWorx jobs will be run during the upgrade.

The Technical Staff appreciates your patience during these maintenance activities. Please contact the Help Desk if you experience any issues after the maintenance tasks are complete- helpdesk

Thanks,

OT Help Desk

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