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Phishing is the criminally fraudulent process of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication.
If you receive an email stating that your account will be closed or suspended unless you reply with account details within a certain amount of time, these are phishing emails. These emails ask for the account holder’s username and password and other personal information and claims to be from email@example.com. A good idea is to check the reply-to email address in the email your receive, this will tell you where your reply will actually go.
However, the message is not from Ivy Tech and is designed to steal account information from recipients. Those who follow the instructions in the email will actually be supplying their account details directly to scammers. Once they receive the requested details, the criminals responsible can then access the victim’s Ivy Tech Webmail account directly, including email and any personal information stored within the account. These will then be used to send massive amounts of SPAM email to various people.
Ivy Tech will never request account details such as username and passwords via an unsolicited email. Ivy Tech certainly would not send out emails threatening students, staff, and faculty with account closures if they do not supply account information within one week. Any unsolicited email claiming to be from Ivy Tech or the Help Desk that requests sensitive information such as usernames and passwords is a phishing scam.
If you have any question as to whether the message that you received is a phishing scam or not, contact the help desk.
For information on how to report a phishing attempt click here.