Ivy Tech Help Desk Blog

Scheduled maintenance alerts, system outages, and other important information

Blackboard/Banner/Virtual Library Maintenance – 2/19-2/20

PLANNED MAINTENANCE ACTIVITIES

02/19 – Blackboard Mobile Learn Services – Statewide – 3:00 – 5:00 a.m.

The Blackboard vendor will be applying maintenance to Blackboard Mobile Learn. This service will be unavailable during the maintenance window.

02/19-20 – Banner Maintenance – Statewide – 7:00 p.m. – 10:00 a.m.

Banner will be brought down for maintenance on the Financial Aid module beginning at 7:00 p.m. on Saturday night. During this maintenance activity, all Banner modules including Finance, Student, Financial Aid and Human Resources will be down and INB and My Ivy Tech (SSB) will be unavailable. Operations will not be processing any AppWorx production jobs during the maintenance. AppWorx production processing will resume after the maintenance is completed. ODS/Discoverer will be down from 3:00 to 4:00 a.m. on Sunday morning. During the rest of the weekend, the data will be as of Friday’s run.


02/20 – WED Certification Assessment Scheduling System (CASS) Upgrade – Statewide – 6:00 –

The CASS system will be upgraded on Sunday morning. This upgrade will last approximately two hours from 6:00 to 8:00 a.m. During this time, the system will be unavailable.

02/20 – Virtual Library Web Server Upgrade – Statewide – 6:00 – 6:10 a.m.

The Virtual Library Web server will be upgraded on Sunday morning. This upgrade will last approximately ten minutes from 6:00 to 6:10 a.m. During this time, remote library services will be unavailable.

The Technical Staff appreciates your patience during these maintenance activities. Please contact the Help Desk if you experience any issues after the maintenance tasks are complete– helpdesk

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One response to “Blackboard/Banner/Virtual Library Maintenance – 2/19-2/20

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