Ivy Tech Help Desk Blog

Scheduled maintenance alerts, system outages, and other important information

Exchange email, South Bend Phone Maintenance Activities – 2/11

PLANNED MAINTENANCE ACTIVITIES

02/11 – Telephone System Upgrade – 12:00 – 1:00 p.m. – South Bend

There will be an upgrade to the phone system in South Bend later today – Friday, February 11th. The system will be down for approximately 45 minutes to an hour beginning at noon. During this time, you will be unable to make or receive calls or access your voicemail. The South Bend technical staff will notify their users when the upgrade is complete.

02/11 – Exchange eMail Migrations – after 10 p.m. Friday and through the weekend

The technical staff are migrating staff and faculty emails (Exchange/Outlook/OWA), to different hardware to improve service and reliability. Most of the Central Administration mailboxes were moved earlier so they will not be affected by this migration. The remaining mailboxes will be moved beginning Friday after 10:00 p.m. The migrations will continue through the weekend.

An individual mailbox will take approximately one hour to move. Migrating users will not have access to email while their email is being moved. Any incoming emails will be queued and routed once the migration is complete.

Any migrations not completed by Monday morning, will be scheduled to continue after 10:00 p.m. throughout the next week. They will not be run during business hours.

The Technical Staff appreciates your patience during these maintenance activities. Please contact the Help Desk if you experience any issues after the maintenance tasks are complete– helpdesk

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2 responses to “Exchange email, South Bend Phone Maintenance Activities – 2/11

  1. carolynratliff March 3, 2011 at 11:55 am

    how can I contact Culberston about writng an essay for the essay contest? How do I e-mail her?There’s really not any info to go on. time is running out.

  2. Mandy Moody March 12, 2011 at 2:00 pm

    I still do not have access to my email and I migrated at the beginning of the week. I need my email and I need someone to contact me about it. My ivytech email is mmoody26@ivytech.edu. I need this fixed ASAP.

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