Ivy Tech Help Desk Blog

Scheduled maintenance alerts, system outages, and other important information

Planned Maintenance Activities 12/26 – 12/31

PLANNED MAINTENANCE ACTIVITIES

SUNDAY MAINTENANCE WINDOW – 6:00 – 10:00 a.m.

12/26 – Network Maintenance – 6:00 a.m. to 1:00 p.m.

The Network team is performing proactive emergency maintenance on Sunday, Dec 26th from 6 AM – 1 PM. During the maintenance window, there will be intermittent network outages on the campuses and a one hour block of time when the College’s internet access will be unavailable.

END SUNDAY MAINTENANCE

12/27 – IvyCat Maintenance – Statewide – Begins on the 27th – may take up to three days

The vendor is performing maintenance on the IvyCat function of the Virtual Library system. This function will be disabled during the maintenance which will begin at 10:00 a.m. Monday morning and could take up to three days to complete. This only affects the IvyCat functionality all other Virtual Library functions will be available during the maintenance.

12/28 – Campus Connect Maintenance – Statewide – 11:59 p.m. – 12:05 a.m.

The Technical Staff will be restarting Campus Connect as part of theredesign rollout. There will be a brief outage around midnight while this occurs.

12/28 – Blackboard Maintenance – Statewide – 12:01 a.m. – 8:30 a.m.

This is the second of three planned maintenance activities. During this activity, Blackboard will be unavailable.

12/30 – Blackboard Maintenance – Statewide – 12:01 a.m. – 8:30 a.m.

This is the third of three planned maintenance activities. During this activity, Blackboard will be unavailable.

12/30 – Banner Maintenance – Statewide – 8:00 p.m. – 8:00 a.m.

Banner will be brought down for maintenance beginning at 8:00 p.m. on the 30th and will last until 8:00 a.m. on the 31st. During the maintenance, all Banner modules will be down and you will not be able to access Self-Service or Internet Native Banner forms and screens. Operations will not be running Banner jobs through AppWorx during this time. ODS/Discoverer will be available but the data will be as of Wednesday night’s run. ODS will be refreshed during the day on Friday, the 31st.

Data Center Holiday Schedule

The Data Center will be closed from 9:00 a.m. on December 24th through 11:00 p.m. on the 25th. Normal processing will resume at that time. The Data Center will close at 9:00 a.m. on Friday, December 31st and reopen at 11:00 p.m. on January 1st. Normal processing will resume at that time.

The Technical Staff appreciates your patience during these maintenance activities. Please contact the Help Desk if you experience any issues after the maintenance tasks are complete– helpdesk

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