Ivy Tech Help Desk Blog

Scheduled maintenance alerts, system outages, and other important information

Weekend Maintenance Activities – 11/12

OUTAGE ALERT QUICK VIEW

SUBJECT: Planned Maintenance Activities
SYSTEMS IMPACTED: See Body
CAMPUSES IMPACTED: Statewide – all times are Indianapolis time (EST)

PLANNED MAINTENANCE ACTIVITIES

11/12– Network Maintenance (Zayo) – Gary – 10:00 p.m. through 6:00 a.m. on Saturday morning

Zayo, one of our network providers, is performing maintenance on a Marion circuit which will actually affect the Gary campus. There will be a network outage at the main Gary campus while the maintenance is being performed.

SUNDAY MAINTENANCE WINDOW – 6:00 – 10:00 a.m.

The Technical Staff will be performing Network Maintenance on Sunday morning. During the maintenance window, there may be brief Internet outages for anyone trying to access the Internet from an on-campus location. Any interruption in service should be relatively brief.

UPCOMING MAINTENANCE ACTIVITIES

11/20– Banner Upgrade – Statewide – Outage begins on 11/20 and runs through 5:00 a.m. on November 29th

The Banner upgrade to release 8 is scheduled to begin on Saturday, November 20th. It will run through 5:00 a.m. on the 29th. During this time, Banner INB and SSB, the online admissions application and all Banner third party systems, i.e. Higher Markets, eVisions, etc. will be unavailable. The ODS databases will be available with data as of November 18th. When the upgrade is complete, ODS will be reloaded and will likely be unavailable from the 29th through December 1st.

Campus Connect will be down for brief periods during the Banner 8 upgrade. These outages will be relatively short. Blackboard and the Virtual Library systems will be available during the Banner 8 upgrade.

12/05 – Network Maintenance – Statewide – Sunday Maintenance Window – 6:00 to 10:00 a.m.

The Technical Staff will be performing network maintenance during the maintenance window. During this time the network will be down while new hardware is installed.

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The Technical Staff appreciates your patience during these maintenance activities. Please contact the Help Desk if you experience any issues after the maintenance tasks are complete– helpdesk

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