Ivy Tech Help Desk Blog

Scheduled maintenance alerts, system outages, and other important information

Weekend Maintenance Activities 9-12

=========OUTAGE ALERT QUICK VIEW=============
SUBJECT: Planned Maintenance Activities, Upcoming Campus Connect Outage
SYSTEMS IMPACTED: All Central Office Systems, including Banner, eMail+, Exchange/Outlook, Campus Connect
CAMPUSES IMPACTED: Statewide – all times are Indianapolis time (EDT)

++++++++++++ 09/12 – SUNDAY MAINTENANCE WINDOW – 6:00 a.m. – 10:00 a.m. ++++++++++++

The networking team will be applying network maintenance on Sunday morning during the maintenance window. Virtually all of our systems will experience intermittent outages during the maintenance window. The affected systems include Banner, eMail+, Exchange/Outlook, Discover/ODS, Campus Connect and other systems. The outages for each system should be relatively brief and you may be asked to log back in to any system you happen to be on when the maintenance is applied. Please wait to submit any Banner jobs until after 10:00 a.m. on Sunday.

******************************************END SUNDAY MAINTENANCE *****************************************************

++++++++++++ Upcoming Banner/Campus Connect Outages ++++++++++++

9/18-20 – Campus Connect Upgrade – Statewide

This is a reminder that Campus Connect will be down beginning at 10:00 p.m. on the 18th through 5:00 a.m. on the 20th for an upgrade to the new version Links to the Virtual Library, the email systems and Self-Service Banner (SSB) system will be provided. Blackboard will also be available.

The Technical Staff appreciates your patience during these maintenance activities. Please contact the Help Desk if you experience issues with these systems after the maintenance is complete – helpdesk

This announcement is powered Gremlin Geeks.com a full service Technical Services provider. If your computer has mysteriously slowed down, gotten a virus or if you’re trying to add a new peripheral device, or additional RAM – but don’t have a clue what a peripheral device is and don’t understand why you would need to add a Dodge truck to your computer – you need to call Gremlin Geeks.com for technical assistance. They can chase the Gremlins from your systems, program your VCR, assist you with setting up your new voicemail service, broadband cable service, hooking your smart phone to email and with adding Dodge Trucks to your system. Now offering special early bird discounts for those customers who sign up now for falling back service to reset your clocks when EDT ends. A specially trained Gremlin Geek will show up in an immaculate Gremlin (what else would a Gremlin Geek drive?) fully prepared to tackle any technical issue or reset any time-keeping device in the house, including those infernal electronic thermostats and the 20-year old timer you use to power on your back yard lights which spend half the year coming on while the sun is high in the sky and shutting off as you’re taking the dog for his morning constitutional and maneuvering around the, ahem, remnants of past morning excursions in your bathrobe and slippers. Better call Gremlin Geeks.com now and make that appointment before you’re left tiptoeing in the dark!


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